Article

Success as a Trainer: The Competencies Needed

As training and development professionals, we often spend a lot of time in the classroom. Because of this, we have a variety of experiences with seeing facilitators in action—some ...

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Article

The 7 Mistakes You Make When Writing For Business

Emails, slide presentations, letters and reports: in a single workday we are surrounded with important situations where word choice, phrasing and punctuation matters. Prospects decide ...

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Video

Video: How can we deal with the complexity of the unknown?

As Alex Grimshaw, PPS International Limited was talking to senior managers and leaders of successful organizations he discovered that they had one similarity: They kept bumping up ...

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Article

Using Managers as Trainers

Using managers as trainers sounds like a great idea. We know that using managers to lead training creates credibility for the training and builds a network of front-line champions for ...

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Guide & Tool

Individual Development Plans: Content and Uses

Recently, we were working with a client to define content to be included in a front-line leadership training program. Surprisingly, we discovered that we didn't have a common ...

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Video

Video: Strategic Staffing Process

Strategic staffing is the process used to improve the likelihood of filling positions with the most successful candidates. By creating a few specific components for each role, hiring ...

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Video & Tool

Video and Tool: Hold a Successful Appraisal Discussion

Many managers struggle with planning and holding a performance review discussion. This formal feedback time is fraught with concerns over what to say and how to manage the agenda. ...

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Article

The Cascading Effect of Leaders Who Take Care of Themselves

Combatting stress and building more activity into your day are two crucial steps to wellbeing and becoming more resilient, but who really reaps the benefits? When you take care of ...

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Article

Want to Know What Training They Need? Just ASK.

For many years, I taught a series of workshops at a university on topics such as designing training, conducting interactive workshops, and how to conduct a training needs assessment. ...

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Guide & Tool

Tool: Know 3 Approach Points, Then You Can Influence (Just About) Everyone

Whether you are in the break room or the boardroom, chances are you want to be influential. After all, influence approaches are the way we gain support for ideas, approval for ...

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