5 Conversations Top-Performing Managers Have Mastered
Communication & Influence
5 Conversations Top-Performing Managers Have Mastered

Can your leaders walk into any situation as managers and handle them with ease? Our experience shows that managers who have mastered five conversations have more engaged teams and higher levels of performance.

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The 7 Mistakes You Make When Writing For Business
The 7 Mistakes You Make When Writing For Business

Emails, slide presentations and reports: in a single workday we are surrounded with important situations where word choice and clarity make a difference. Here are the most common mistakes we make when writing.

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Tool: Know 3 Approach Points, Then You Can Influence (Just About) Everyone
Tool: Know 3 Approach Points, Then You Can Influence (Just About) Everyone

By keeping these 3 areas of approach top of mind, you increase your chances of being successful in adapting to the needs and preferences of others—especially if they have an Interaction Style that is different than your own. Learn more.

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What to Read: Humble Inquiry
What to Read: Humble Inquiry

In this issue of "What to Read," we summarize concepts from the book, Humble Inquiry: The Gentle Art of Asking Instead of Telling (Humble Leadership) by Edgar H. Schein and Peter A. Schein.

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Video: How to be a More Efficient Leader this Year
Video: How to be a More Efficient Leader this Year

We describe how to give yourself a "mindset head start" and remind you that when working with others, if you are able to understand people’s preferences, you are able to transcend barriers that prevent you from success.

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