Format & Length
- Two-day in-person program
Course Overview
In this selling skills training, participants learn how to uncover client needs and propose services and solutions as a true business partner to customers. Sales professionals also learn to handle difficult customer situations such as having conversations about price increases.
Audience
- Sales Representatives
- Sales Team Support Members
Methods
- Group Process Mapping
- Live Demonstrations
- Real-Life Application
- Pairs Practices with Feedback
- Reference Checklists
You may need this program if...
Company goals include entering new markets, increasing revenue and differentiating from competitors.
Sales staff are new to their field and lack the confidence necessary to achieve high goals.
Veteran sales professionals are looking for ways to hone their craft and bring even greater value to customers.
Company statistics show that repeat sales are low or most sales are one-time events.
Sales are made primarily on features and benefits of products and services.
Program Outcomes:
Make a pre-call plan that enhances their sales opportunities and chance of advancing the sale.
Establish and maintain rapport through style recognition and style flexing.
Use questions to uncover core customer needs and business opportunities.
Listen to check for customer buy in, concerns, objections and reactions.
Present solutions whose features and benefits are tailored to customer-expressed needs.
Handle common objections and concerns from customers.
Recognize buying signals and create an appropriate close.
Proven solutions with meaningful business outcomes.
Tailored and Bespoke Offerings
Custom learning solutions built for ease of implementation that seamlessly integrate with existing systems.
Real-World Relevance
Practical skills, tools and frameworks that learners can apply right away for long-lasting results.
Partnership Mindset
An unwavering commitment to helping achieve your business success and ease the work of HR and Talent Development professionals.
We’re here to help.
Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization.