Interaction Styles
in Action
Communication | Influence & Persuasion | Interpersonal Development
Course Overview
People can be more influential by learning about and adjusting their approaches to communication to different interaction styles. By adapting to interaction styles, team members, vendors, peers, regulators and customers feel less tension in working with others and greater rapport. Interaction styles are also useful for team building.
Format & Length
2-hour webinar
4-hour webinar
Half-day in-person program
One-day in-person program
Two-day in-person program
Audience
Individual Contributors
First-Line Leaders
Sales Representatives
Customer Service Representatives
Project Team Leaders
Methods
Self-Assessment Interaction
Style Self-Profile and Guidebooks
SOLO I.S. (option)
Group Reports
Experiential Activities
Live Demonstrations
Individual Practices
Group Discussions
Reference Checklist
You may need this program if...
Individual differences get in the way of being completely productive.
Rapport is missing between leaders and customers, employees, peers and managers.
The way that messages are delivered often results in an unfavorable outcome.
Leaders spend very little time on how they interact, and more time on what they will say.
Leaders miss opportunities to capitalize on others’ strengths because they may not recognize them.
Program Outcomes:
Recognize your own style of interaction and play on your own strengths.
Plan critical business interactions such as sales calls and customer meetings before they occur.
Increase your chance of influencing outcomes by tailoring your approach to the style of others.
Manage interpersonal tension by behaviorally flexing.
Apply a variety of skills and strategies to handle important interactions.
Proven solutions with
meaningful business outcomes.
Tailored and Bespoke Offerings |
Custom learning solutions built for ease of implementation, that seamlessly integrate with existing systems. |
Real-World
|
Practical skills, tools and frameworks that learners can apply right away for long-lasting results. |
Partnership
|
An unwavering commitment to helping achieve your business’ success and ease the work of HR and Talent Development professionals. |
Related Resources and Posts
We’re here to help.
Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization.
PPS International Limited is a trusted learning and development partner empowering teams of all sizes with leadership, communication, influence, sales and professional skills training that drives meaningful business results.
© 2025 PPS International Limited. All Rights Reserved
'%3e%3cg id='Final-Copy-2_2_' transform='translate(1275.000000, 200.000000)'%3e%3cpath class='st0' d='M7.4,12.8h6.8l3.1-11.6H7.4C4.2,1.2,1.6,3.8,1.6,7S4.2,12.8,7.4,12.8z'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3cg id='final---dec.11-2020'%3e%3cg id='_x30_208-our-toggle' transform='translate(-1275.000000, -200.000000)'%3e%3cg id='Final-Copy-2' transform='translate(1275.000000, 200.000000)'%3e%3cpath class='st1' d='M22.6,0H7.4c-3.9,0-7,3.1-7,7s3.1,7,7,7h15.2c3.9,0,7-3.1,7-7S26.4,0,22.6,0z M1.6,7c0-3.2,2.6-5.8,5.8-5.8 h9.9l-3.1,11.6H7.4C4.2,12.8,1.6,10.2,1.6,7z'/%3e%3cpath id='x' class='st2' d='M24.6,4c0.2,0.2,0.2,0.6,0,0.8l0,0L22.5,7l2.2,2.2c0.2,0.2,0.2,0.6,0,0.8c-0.2,0.2-0.6,0.2-0.8,0 l0,0l-2.2-2.2L19.5,10c-0.2,0.2-0.6,0.2-0.8,0c-0.2-0.2-0.2-0.6,0-0.8l0,0L20.8,7l-2.2-2.2c-0.2-0.2-0.2-0.6,0-0.8 c0.2-0.2,0.6-0.2,0.8,0l0,0l2.2,2.2L23.8,4C24,3.8,24.4,3.8,24.6,4z'/%3e%3cpath id='y' class='st3' d='M12.7,4.1c0.2,0.2,0.3,0.6,0.1,0.8l0,0L8.6,9.8C8.5,9.9,8.4,10,8.3,10c-0.2,0.1-0.5,0.1-0.7-0.1l0,0 L5.4,7.7c-0.2-0.2-0.2-0.6,0-0.8c0.2-0.2,0.6-0.2,0.8,0l0,0L8,8.6l3.8-4.5C12,3.9,12.4,3.9,12.7,4.1z'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Your Privacy Choices