Course Overview
This emotional intelligence training provides individuals with effective options to cope with challenges and develop and maintain relationships, including navigating social complexities, and making personal decisions that achieve positive results.
Format & Length
One-day in-person program
Two-day in-person program
90-minute overview webinar
Audience
Individual Contributors
Team Leaders
First-Line Leaders
Managers
Sales Representatives
Customer Service Representatives
Methods
Inventory: eQi 2.0
Individual Reflection
Pairs and Small Group Discussions
Action Planning
Curated Resources
You may need this program if…
Individuals have difficulty handling setbacks and challenging situations.
Individuals avoid self-improvement.
People fall into patterns of behavior that derail their success and damage their relationships with others.
Leaders don’t know how to handle difficult emotions from others in the workplace.
Individual communication is aggressive, passive or passive-aggressive and creates confusion and upset or delay.
Program Outcomes:
Gain a better understanding of your emotional intelligence and learn how to use it effectively for your leadership skills.
Realize that emotional intelligence is as important as expert knowledge, for sustainable success in your role as a leader.
Learn how to understand others better, and how to put oneself into someone else’s position to strengthen communicational capabilities.
Become aware of the effects of emotional components on your employee’s motivation.
Identify patterns and emotional habits that either drive or derail your performance.
Proven solutions with
meaningful business outcomes.
Tailored and Bespoke Offerings |
Custom learning solutions built for ease of implementation, that seamlessly integrate with existing systems. |
Real-World
|
Practical skills, tools and frameworks that learners can apply right away for long-lasting results. |
Partnership
|
An unwavering commitment to helping achieve your business’ success and ease the work of HR and Talent Development professionals. |
Related Resources and Posts
We’re here to help.
Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization.
PPS International Limited is a trusted learning and development partner empowering teams of all sizes with leadership, communication, influence, sales and professional skills training that drives meaningful business results.
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