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Programs

Emotional Intelligence

Interpersonal Development

Course Overview

This emotional intelligence training provides individuals with effective options to cope with challenges and develop and maintain relationships, including navigating social complexities, and making personal decisions that achieve positive results.

Schedule Course

Format & Length

  • One-day in-person program
  • Two-day in-person program
  • 90-minute overview webinar

Audience

  • Individual Contributors
  • Team Leaders
  • First-Line Leaders
  • Managers
  • Sales Representatives
  • Customer Service Representatives

Methods

  • Inventory: eQi 2.0
  • Individual Reflection
  • Pairs and Small Group Discussions
  • Action Planning
  • Curated Resources

You may need this program if…

Individuals have difficulty handling setbacks and challenging situations.

Individuals avoid self-improvement.

People fall into patterns of behavior that derail their success and damage their relationships with others.

Leaders don’t know how to handle difficult emotions from others in the workplace.

Individual communication is aggressive, passive or passive-aggressive and creates confusion and upset or delay.

Program Outcomes:

Gain a better understanding of your emotional intelligence and learn how to use it effectively for your leadership skills.

Realize that emotional intelligence is as important as expert knowledge, for sustainable success in your role as a leader.

Learn how to understand others better, and how to put oneself into someone else’s position to strengthen communicational capabilities.

Become aware of the effects of emotional components on your employee’s motivation.

Identify patterns and emotional habits that either drive or derail your performance.

Proven solutions with meaningful business outcomes.

Tailored and Bespoke Offerings

Custom learning solutions built for ease of implementation, that seamlessly integrate with existing systems.

Real-World Relevance

Practical skills, tools and frameworks that learners can apply right away for long-lasting results.

Partnership Mindset

An unwavering commitment to helping achieve your business’ success and ease the work of HR and Talent Development professionals.

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Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization.