Building Innovation Readiness with a Gen AI Playground: A Case Study

The Situation:

PPS International Limited partnered with an organization to design and develop a comprehensive upskilling strategy to ignite a digital mindset for global employees. The project purpose was to advance digital acumen, increase the use of generative AI tools and develop data literacy by guiding employees through a blended learning journey that includes education, hands-on experiences and peer engagement.

The client sought to build employee engagement and foster a culture of innovation, agility and future readiness.

Desired Outcomes:

• Define generative AI and describe its applications.
• Identify and leverage appropriate generative AI tools to increase productivity and efficiency in individual’s work.
• Explain the positive impact of generative AI on personal productivity.
• Craft effective prompts to generate desired outputs.
• Edit and evaluate generative AI outputs to improve quality and accuracy.
• Adhere to company policies and ethical guidelines for AI usage.
• Become champions and advocate for GenAI tools within work units.

Our Solution:

PPS International Limited collaborated with the organization’s digital technical experts to create a blended learning journey including preparatory activities, virtual instructor-led training and experiential learning activities presented as a “GenAI Playground.”

The content was customized to illustrate the organization’s proprietary generative AI tools and post-program application activities engaged the participants to leverage these tools in their workflows.

Products and Services Used:

• Needs Analysis and Consultation Services
• Custom Instructional Design & Development
• Project Management
• Program Coordination
• vILT Facilitation and Production Services
• Program Evaluation and Measurement Process

Success Indicators:

• Participant satisfaction: average value 4.3 of 5 points.
• Appreciated the interactive nature of the sessions, group breakouts and engaging activities.
• Workflow implementation of generative AI tools.
• Behavior modification: post-program, 21 days of defined activities to increase adoption

Download the Building Innovation Readiness: Gen AI Playground case study.