The Situation:
PPS International Limited partnered with an organization to design and develop a comprehensive upskilling strategy to ignite a digital mindset for global employees. The project purpose was to advance digital acumen, increase the use of generative AI tools and develop data literacy by guiding employees through a blended learning journey that includes education, hands-on experiences and peer engagement.
The client sought to build employee engagement and foster a culture of innovation, agility and future readiness.
Desired Outcomes:
- Define generative AI and describe its applications.
- Identify and leverage appropriate generative AI tools to increase productivity and efficiency in individual’s work.
- Explain the positive impact of generative AI on personal productivity.
- Craft effective prompts to generate desired outputs.
- Edit and evaluate generative AI outputs to improve quality and accuracy.
- Adhere to company policies and ethical guidelines for AI usage.
- Become champions and advocate for GenAI tools within work units.
Our Solution:
PPS International Limited collaborated with the organization’s digital technical experts to create a blended learning journey including preparatory activities, virtual instructor-led training and experiential learning activities presented as a “GenAI Playground.”
The content was customized to illustrate the organization’s proprietary generative AI tools and post-program application activities engaged the participants to leverage these tools in their workflows.
Products and Services Used:
- Needs Analysis and Consultation Services
- Custom Instructional Design & Development
- Project Management
- Program Coordination
- vILT Facilitation and Production Services
- Program Evaluation and Measurement Process
Success Indicators:
- Participant satisfaction: average value 4.3 of 5 points.
- Appreciated the interactive nature of the sessions, group breakouts and engaging activities.
- Workflow implementation of generative AI tools.
- Behavior modification: post-program, 21 days of defined activities to increase adoption
Download the Building Innovation Readiness: Gen AI Playground case study