--- title: Masterful Coaching | PPS International Limited description: Unlock masterful coaching skills to inspire growth, performance, and success. Learn proven coaching techniques today! image: https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/og-default.png --- [Skip to main content](https://www.ppsinternational.net/resources/programs/masterful-coaching#main-content) [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/logo.svg)](https://www.ppsinternational.net/) [Expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) [Solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) [Shop](https://shop.ppsinternational.net/) [Resources](https://www.ppsinternational.net/resources) [About](https://www.ppsinternational.net/about) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Get in touch](https://www.ppsinternational.net/contact) Search the site Search Search the site Search Expertise [Explore all expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) Solutions [Explore all solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) Explore [Resources](https://www.ppsinternational.net/resources) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Shop](https://shop.ppsinternational.net/) [Get in touch](https://www.ppsinternational.net/contact) [programs](https://www.ppsinternational.net/programs) # Masterful Coaching Communication | Leadership Development ## Course Overview This training supports leaders as coaches, including how to build appropriate rapport, identify coaching opportunities, creating developmental goals and knowing when to use questions and when to deliver supportive and developmental feedback. [Schedule Course](https://www.ppsinternational.net/contact) ### Format & Length - 2-hour Webinar - One-day in-person Program ### Audience - First-Line Leaders - Managers ### Methods - Live Demonstrations - Real-Life Application - Group Discussions - Pairs Practices with Feedback - Sample Agendas - Reference Checklist ## You may need this program if... Employees have a willingness to do a job, but just aren’t able to complete it without support. New systems, processes, technology and other changes are new even to the most “tenured” employee. They need to increase productivity and output but don’t have a large budget to do so. The only time employees receive feedback is during their performance review. Coaching is considered an intervention for when employees have performance problems. Leaders spend most of their time directing others rather than facilitating ongoing learning. Appraisal discussions are stressful to all parties involved. Managers and supervisors do all the talking during reviews. ## Program Outcomes: Define coaching and the benefits of coaching within your organization. Use communication skills to create buy-in and understanding. Describe behavior specifically and objectively. Give useful, accurate feedback–both corrective and reinforcing. Identify and act upon coaching opportunities. Use a coaching process and agenda to guide interactions. Establish a coaching partnership with clear expectations. Effectively lead a discussion to clarify goals. Build a developmental plan that is specific and motivating. ## Proven solutions with meaningful business outcomes. ### Tailored and Bespoke Offerings Custom learning solutions built for ease of implementation that seamlessly integrate with existing systems. ### Real-World Relevance Practical skills, tools and frameworks that learners can apply right away for long-lasting results. ### Partnership Mindset An unwavering commitment to helping achieve your business success and ease the work of HR and Talent Development professionals. [Get in touch](https://www.ppsinternational.net/contact) ![](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/proof-person.png) ## Related Resources and Posts [![Influencing Without Authority: How Project Leaders Gain Commitment](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-85b248ed5b4e365dad84.jpg) Article Influencing Without Authority: How Project Leaders Gain Commitment Three steps project leaders use to gain commitment from people they do not manage, with the common mistakes and the cues that influence is working. Read More](https://www.ppsinternational.net/resources/articles/influence) [![Two business professionals smiling and talking while walking up a modern office staircase, with one holding a tablet and the other gesturing as they converse.](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-3aab405bb3c7130d48f5.jpeg) Article How to Improve Workplace Communication: 10 Ways for Individuals, Managers and Teams Ten ways to improve communication skills at work, the barriers that get in the way and how managers and talent development teams build the skill across a team. Read More](https://www.ppsinternational.net/resources/articles/4-ways-improve-communication-workplace) [![Video: How to Have a Feedforward Discussion](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-b12b27255674cbea08fb.jpeg) Video Video: How to Have a Feedforward Discussion In this video, we explain the difference between feedback and feedforward, a concept coined by Marshall Goldsmith. We also share an example agenda for holding a feedforward conversation. Read More](https://www.ppsinternational.net/resources/videos/video-how-to-have-a-feedforward-discussion) ## We’re here to help. Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization. [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/footer-logo.svg)](https://www.ppsinternational.net/) PPS International Limited is a trusted learning and development partner empowering teams of all sizes with leadership, communication, influence, sales and professional skills training that drives meaningful business results. ## Stay connected Get practical learning and development insights from PPS. ## Contact [+1 864-962-6789](tel:+18649626789) [info@PPS-SyNetAmericas.net](mailto:info@PPS-SyNetAmericas.net) ## Expertise - [Leadership Development](https://www.ppsinternational.net/leadership-development) - [Talent Development](https://www.ppsinternational.net/talent-development) - [Communication & Influence](https://www.ppsinternational.net/communication-influence) - [Change & Transition](https://www.ppsinternational.net/change-transition) - [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) - [Performance Support](https://www.ppsinternational.net/performance-support) - [Implementation Support](https://www.ppsinternational.net/implementation-support) ## [Resources](https://www.ppsinternational.net/resources) ## About - [About PPS](https://www.ppsinternational.net/about) - [Who We Serve](https://www.ppsinternational.net/who-we-serve) ## Solutions - [Assessments](https://www.ppsinternational.net/assessments) - [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) - [Coaching Services](https://www.ppsinternational.net/coaching) - [Instructional Design Services](https://www.ppsinternational.net/instructional-design) - [Interaction Styles](https://www.ppsinternational.net/interaction-styles) - [Training Administration](https://www.ppsinternational.net/training-administration) - [Training Programs](https://www.ppsinternational.net/programs) ## [Shop](https://shop.ppsinternational.net/) © 2026 PPS International Limited. 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