Format & Length
- 2-hour Webinar
- One-day in-person Program
Course Overview
This training supports leaders as coaches, including how to build appropriate rapport, identify coaching opportunities, creating developmental goals and knowing when to use questions and when to deliver supportive and developmental feedback.
Audience
- First-Line Leaders
- Managers
Methods
- Live Demonstrations
- Real-Life Application
- Group Discussions
- Pairs Practices with Feedback
- Sample Agendas
- Reference Checklist
You may need this program if...
Employees have a willingness to do a job, but just aren’t able to complete it without support.
New systems, processes, technology and other changes are new even to the most “tenured” employee.
They need to increase productivity and output but don’t have a large budget to do so.
The only time employees receive feedback is during their performance review.
Coaching is considered an intervention for when employees have performance problems.
Leaders spend most of their time directing others rather than facilitating ongoing learning.
Appraisal discussions are stressful to all parties involved.
Managers and supervisors do all the talking during reviews.
Program Outcomes:
Define coaching and the benefits of coaching within your organization.
Use communication skills to create buy-in and understanding.
Describe behavior specifically and objectively.
Give useful, accurate feedback–both corrective and reinforcing.
Identify and act upon coaching opportunities.
Use a coaching process and agenda to guide interactions.
Establish a coaching partnership with clear expectations.
Effectively lead a discussion to clarify goals.
Build a developmental plan that is specific and motivating.
Proven solutions with meaningful business outcomes.
Tailored and Bespoke Offerings
Custom learning solutions built for ease of implementation that seamlessly integrate with existing systems.
Real-World Relevance
Practical skills, tools and frameworks that learners can apply right away for long-lasting results.
Partnership Mindset
An unwavering commitment to helping achieve your business success and ease the work of HR and Talent Development professionals.
We’re here to help.
Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization.