--- title: Emotional Intelligence | PPS International Limited description: Unlock the power of emotional intelligence to improve relationships, performance, and leadership impact. Discover how now! image: https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/og-default.png --- [Skip to main content](https://www.ppsinternational.net/resources/programs/emotional-intelligence#main-content) [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/logo.svg)](https://www.ppsinternational.net/) [Expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) [Solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) [Shop](https://shop.ppsinternational.net/) [Resources](https://www.ppsinternational.net/resources) [About](https://www.ppsinternational.net/about) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Get in touch](https://www.ppsinternational.net/contact) Search the site Search Search the site Search Expertise [Explore all expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) Solutions [Explore all solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) Explore [Resources](https://www.ppsinternational.net/resources) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Shop](https://shop.ppsinternational.net/) [Get in touch](https://www.ppsinternational.net/contact) [Programs](https://www.ppsinternational.net/programs) # Emotional Intelligence Interpersonal Development ## Course Overview This emotional intelligence training provides individuals with effective options to cope with challenges and develop and maintain relationships, including navigating social complexities, and making personal decisions that achieve positive results. [Schedule Course](https://www.ppsinternational.net/contact) ### Format & Length - One-day in-person program - Two-day in-person program - 90-minute overview webinar ### Audience - Individual Contributors - Team Leaders - First-Line Leaders - Managers - Sales Representatives - Customer Service Representatives ### Methods - Inventory: eQi 2.0 - Individual Reflection - Pairs and Small Group Discussions - Action Planning - Curated Resources ## You may need this program if… Individuals have difficulty handling setbacks and challenging situations. Individuals avoid self-improvement. People fall into patterns of behavior that derail their success and damage their relationships with others. Leaders don’t know how to handle difficult emotions from others in the workplace. Individual communication is aggressive, passive or passive-aggressive and creates confusion and upset or delay. ## Program Outcomes: Gain a better understanding of your emotional intelligence and learn how to use it effectively for your leadership skills. Realize that emotional intelligence is as important as expert knowledge, for sustainable success in your role as a leader. Learn how to understand others better, and how to put oneself into someone else’s position to strengthen communicational capabilities. Become aware of the effects of emotional components on your employee’s motivation. Identify patterns and emotional habits that either drive or derail your performance. ## Proven solutions with meaningful business outcomes. ### Tailored and Bespoke Offerings Custom learning solutions built for ease of implementation that seamlessly integrate with existing systems. ### Real-World Relevance Practical skills, tools and frameworks that learners can apply right away for long-lasting results. ### Partnership Mindset An unwavering commitment to helping achieve your business success and ease the work of HR and Talent Development professionals. [Get in touch](https://www.ppsinternational.net/contact) ![](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/proof-person.png) ## Related Resources and Posts [![Alt text: Woman seated in an office smiling during a hybrid meeting, with two coworkers appearing on desktop monitors for a video call and another person blurred in the foreground.](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-31f2deb033841dd7fdb8.jpeg) Video Video: Designing Training That Works for Hybrid Participant Groups With today's distributed workforce, it isn't unusual to have hybrid groups of participants in a synchronous learning experience. Some are in-person in the same location, others joining online. To manage this audience configuration, the design needs to work for hybrid groups of participants. Read More](https://www.ppsinternational.net/resources/videos/designing-training-that-works-for-hybrid-participant-groups) [![Four colored arrows—blue, yellow, red, and green—navigate different paths through a white 3D maze.](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-b8a3b98e6b177f04b191.jpeg) Article Streamline the Learning Options in Your 70-20-10 Model for Learning A 70-20-10 model for learning builds learning transfer and allows for participant choice. At the same time, it can be overwhelming to manage the amount of available options, especially with limited resources. Here are five recommendations for sustainability. Read More](https://www.ppsinternational.net/resources/articles/streamline-the-learning-options-in-your-70-20-10-model-for-learning) [![Hand placing a round wooden token with a bullseye and red arrow on a yellow background, surrounded by white business icons representing goals, partnership, analytics, settings, performance, and leadership.](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-67b104835630601013e7.jpeg) Article Does Your Leadership Training Actually Work? Measuring Outcomes for Learning Measuring outcomes for learning helps gain support for learning and drive organizational success. To assess whether development efforts produce business impact, we should look for evidence across a variety of areas. In this article, we share several approaches. Read More](https://www.ppsinternational.net/resources/articles/does-your-leadership-training-actually-work-measuring-outcomes-for-learning) ## We’re here to help. Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization. [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/footer-logo.svg)](https://www.ppsinternational.net/) PPS International Limited is a trusted learning and development partner empowering teams of all sizes with leadership, communication, influence, sales and professional skills training that drives meaningful business results. ## Stay connected Get practical learning and development insights from PPS. ## Contact [+1 864-962-6789](tel:+18649626789) [info@PPS-SyNetAmericas.net](mailto:info@PPS-SyNetAmericas.net) ## Expertise - [Leadership Development](https://www.ppsinternational.net/leadership-development) - [Talent Development](https://www.ppsinternational.net/talent-development) - [Communication & Influence](https://www.ppsinternational.net/communication-influence) - [Change & Transition](https://www.ppsinternational.net/change-transition) - [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) - [Performance Support](https://www.ppsinternational.net/performance-support) - [Implementation Support](https://www.ppsinternational.net/implementation-support) ## [Resources](https://www.ppsinternational.net/resources) ## About - [About PPS](https://www.ppsinternational.net/about) - [Who We Serve](https://www.ppsinternational.net/who-we-serve) ## Solutions - [Assessments](https://www.ppsinternational.net/assessments) - [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) - [Coaching Services](https://www.ppsinternational.net/coaching) - [Instructional Design Services](https://www.ppsinternational.net/instructional-design) - [Interaction Styles](https://www.ppsinternational.net/interaction-styles) - [Training Administration](https://www.ppsinternational.net/training-administration) - [Training Programs](https://www.ppsinternational.net/programs) ## [Shop](https://shop.ppsinternational.net/) © 2026 PPS International Limited. 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