--- title: Business Writing | PPS International Limited description: Improve clarity and impact with business writing skills that persuade and inform. Start mastering effective writing today! image: https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/og-default.png --- [Skip to main content](https://www.ppsinternational.net/resources/programs/business-writing#main-content) [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/logo.svg)](https://www.ppsinternational.net/) [Expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) [Solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) [Shop](https://shop.ppsinternational.net/) [Resources](https://www.ppsinternational.net/resources) [About](https://www.ppsinternational.net/about) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Get in touch](https://www.ppsinternational.net/contact) Search the site Search Search the site Search Expertise [Explore all expertise](https://www.ppsinternational.net/expertise) [Leadership Development](https://www.ppsinternational.net/leadership-development) [Talent Development](https://www.ppsinternational.net/talent-development) [Communication & Influence](https://www.ppsinternational.net/communication-influence) [Change & Transition](https://www.ppsinternational.net/change-transition) [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) [Performance Support](https://www.ppsinternational.net/performance-support) [Implementation Support](https://www.ppsinternational.net/implementation-support) Solutions [Explore all solutions](https://www.ppsinternational.net/solutions) [Assessments](https://www.ppsinternational.net/assessments) [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) [Coaching Services](https://www.ppsinternational.net/coaching) [Instructional Design Services](https://www.ppsinternational.net/instructional-design) [Interaction Styles](https://www.ppsinternational.net/interaction-styles) [Training Administration](https://www.ppsinternational.net/training-administration) [Training Programs](https://www.ppsinternational.net/programs) Explore [Resources](https://www.ppsinternational.net/resources) [About PPS](https://www.ppsinternational.net/about) [Who We Serve](https://www.ppsinternational.net/who-we-serve) [Shop](https://shop.ppsinternational.net/) [Get in touch](https://www.ppsinternational.net/contact) [programs](https://www.ppsinternational.net/programs) # Business Writing Communication ## Course Overview In this business writing training, participants practice structuring, drafting and editing e-mails, status updates, responses to customers using real scenarios and checklists to improve speed, clarity and quality of business writing. [Schedule Course](https://www.ppsinternational.net/contact) ### Format & Length - 2-hour webinar - Half-day in-person program - One-day in-person program ### Audience - Staff - Customer Service Representatives - Individual Contributors - Team Leaders - First-Line Leaders ### Methods - Live Demonstrations - Individual Practices - Planning Tools - Reference Checklists - Sample Agendas - General Competencies and Skill Areas - Communication ## You may need this program if... Writing does not meet acceptable professional standards. Specific writing assignments such as reports, evaluations and memos are difficult for employees to write. Employees are unable to edit their own work. Employees have trouble with basic English grammar concepts. Employees lack confidence in their ability to write effectively. Correspondence to current and potential customers reaches them with errors or lack of clarity. ## Program Outcomes: Gain confidence in your personal writing voice and style. Ensure that writing conforms to acceptable professional standards. Perform research projects, compile and synthesize raw data into effective reports and presentations. Generate ideas, drafts and edit writing projects. Format and organize information effectively and consistent with writing’s purpose. ## Proven solutions with meaningful business outcomes. ### Tailored and Bespoke Offerings Custom learning solutions built for ease of implementation that seamlessly integrate with existing systems. ### Real-World Relevance Practical skills, tools and frameworks that learners can apply right away for long-lasting results. ### Partnership Mindset An unwavering commitment to helping achieve your business success and ease the work of HR and Talent Development professionals. [Get in touch](https://www.ppsinternational.net/contact) ![](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/proof-person.png) ## Related Resources and Posts [![Influencing Without Authority: How Project Leaders Gain Commitment](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-85b248ed5b4e365dad84.jpg) Article Influencing Without Authority: How Project Leaders Gain Commitment Three steps project leaders use to gain commitment from people they do not manage, with the common mistakes and the cues that influence is working. Read More](https://www.ppsinternational.net/resources/articles/influence) [![Two business professionals smiling and talking while walking up a modern office staircase, with one holding a tablet and the other gesturing as they converse.](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-3aab405bb3c7130d48f5.jpeg) Article How to Improve Workplace Communication: 10 Ways for Individuals, Managers and Teams Ten ways to improve communication skills at work, the barriers that get in the way and how managers and talent development teams build the skill across a team. Read More](https://www.ppsinternational.net/resources/articles/4-ways-improve-communication-workplace) [![Video: How to Have a Feedforward Discussion](https://www.ppsinternational.net/hubfs/pps-international/programs/images/pps-program-b12b27255674cbea08fb.jpeg) Video Video: How to Have a Feedforward Discussion In this video, we explain the difference between feedback and feedforward, a concept coined by Marshall Goldsmith. We also share an example agenda for holding a feedforward conversation. Read More](https://www.ppsinternational.net/resources/videos/video-how-to-have-a-feedforward-discussion) ## We’re here to help. Ready to address your professional development needs with trusted training and solutions? Contact PPS International Limited today to explore how we can help create meaningful change for your organization. [![PPS International Limited](https://www.ppsinternational.net/hubfs/raw_assets/public/pps-international/assets/images/footer-logo.svg)](https://www.ppsinternational.net/) PPS International Limited is a trusted learning and development partner empowering teams of all sizes with leadership, communication, influence, sales and professional skills training that drives meaningful business results. ## Stay connected Get practical learning and development insights from PPS. ## Contact [+1 864-962-6789](tel:+18649626789) [info@PPS-SyNetAmericas.net](mailto:info@PPS-SyNetAmericas.net) ## Expertise - [Leadership Development](https://www.ppsinternational.net/leadership-development) - [Talent Development](https://www.ppsinternational.net/talent-development) - [Communication & Influence](https://www.ppsinternational.net/communication-influence) - [Change & Transition](https://www.ppsinternational.net/change-transition) - [Sales & HR Effectiveness](https://www.ppsinternational.net/sales-hr-effectiveness) - [Performance Support](https://www.ppsinternational.net/performance-support) - [Implementation Support](https://www.ppsinternational.net/implementation-support) ## [Resources](https://www.ppsinternational.net/resources) ## About - [About PPS](https://www.ppsinternational.net/about) - [Who We Serve](https://www.ppsinternational.net/who-we-serve) ## Solutions - [Assessments](https://www.ppsinternational.net/assessments) - [Contract Training & Facilitation](https://www.ppsinternational.net/contract-training-facilitation) - [Coaching Services](https://www.ppsinternational.net/coaching) - [Instructional Design Services](https://www.ppsinternational.net/instructional-design) - [Interaction Styles](https://www.ppsinternational.net/interaction-styles) - [Training Administration](https://www.ppsinternational.net/training-administration) - [Training Programs](https://www.ppsinternational.net/programs) ## [Shop](https://shop.ppsinternational.net/) © 2026 PPS International Limited. 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