You may need this program if...
Leaders and teams are stuck in passive “digital literacy” (using basic chat tools) rather than “digital fluency” (building autonomous agent networks to transform end-to-end workflows).
High-value business workflows suffer from operational friction, multi-step delays or manual overhead.
AI initiatives lack clear business narratives, defensible ROI calculations or executive sponsorship to scale beyond the pilot stage.
Your organization needs to enforce responsible AI standards, data security guardrails and human-in-the-loop oversight in practical applications.
Program Outcomes:
Shift Mindsets to Digital Fluency: transition from basic prompt engineering to designing multi-step autonomous agents using core building blocks (Instructions, Actions, Knowledge, Triggers and Channels).
Build Working Prototypes: gain hands-on technical experience configuring functional AI agents in Microsoft Copilot Studio or equivalent enterprise tools with guardrails and knowledge base connections.
Quantify Business Value: develop defensible financial models that measure direct impact (cost savings, revenue uplift) and indirect impact (productivity gains, cycle time reduction, risk mitigation).
Secure Executive Sponsorship: pitch live solutions to executive “Sharks” with explicit resource “Asks” to break down technical, structural and governance barriers.