Business Correspondence

As the marketplace grows more globally interactive, effective writing skills are becoming even more essential.

While all effective communication is challenging, in today’s workplace, we are faced with a series of unique challenges: e-mail, web pages, memos and reports. As the marketplace grows more globally interactive, effective writing skills are becoming even more essential. Helping individuals learn to express themselves more effectively with their writing is not just about teaching people to write better, but also enables them to write with more confidence – providing practical solutions to commonplace writing situations and problems. This coaching process is designed to enable workers to ultimately become good editors of their own writing. Since writing is an inexact science, it is important that newer writers realize that good letters, reports and presentations are not written – they are rewritten.

Consider this program if you know: 

• Writing does not meet acceptable professional standards.
• Specific writing assignments such as reports, evaluations and memos are difficult for employees to write.
• Employees are unable to edit their own work.
• Employees have trouble with basic English grammar concepts.
• Employees lack confidence in their ability to write effectively.
• Correspondence to current and potential customers reaches them with errors or lack of clarity.

Program Outcomes:

• Gain confidence in your personal “writing voice”.
• Ensure that writing conforms to acceptable professional standards.
• Perform research projects, compile and synthesize raw data into effective reports and presentations.
• Generate ideas, drafts and edit writing projects.
• Format and organize information effectively and consistent with writing’s purpose.