Programs

Generational Differences

Generational differences affect everything–how well our organizations will adapt to change, how well teams function and how effective communication will be.

There have always been multiple generations in our workforce. What is unique to today’s experience is that now four generations share the workload. Baby Boomers work past traditional retirement age. Silents re-enter the workforce. Millennials manage Generation Xers. Generational differences affect everything—how well our organizations will adapt to change, how well teams function and how effective communication will be. Managers who recognize and adapt their management approach will be able to achieve results and maintain relationships, regardless of which generation they hail from.

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Your organization may need this workshop if:

  • Your workforce is made up of multi-generations—Silents, Baby Boomers, Generation Xers and Generation Ys (Millennials).
  • Leaders struggle to build rapport and commitment from others, especially if they are from different generations.
  • Managers motivate each person the same way.
  • Employee turnover is greater than your organization would like—and data reveals issues with career advancement, salary and development opportunities are key ‘sticking points’.
  • Leaders are unsure if they should consider something a ‘generational’ difference or a performance issue.

Learning Outcomes:

  • Define generational terms and what makes each group unique.
  • Explore myths and realities of generational differences in the workplace.
  • Address the most common causes of management gaps caused by poor understanding of generational differences.
  • Adapt feedback and other motivational tools to individual needs.
  • Establish key agreements that will build a high performance team—regardless of the generational make up.
  • Develop an action plan specific to your own team.

Logistics & Available Options:

  • Half-day program
  • One-day program
  • 90-minute webinar 
  • Workforce-specific data and tools can be included.