Programs
Programs
Our instructional designers have created training programs that offer your organization out-of-the-box learning that has been tested in the real-world and evaluated by experts: the participants.
Program Matrix
Our program and webinar matrices contain our full program and webinar lineups. We have more than 55 off-the-shelf programs available to you and a full mix of webinars as well. Customization is available upon request.
Leadership
Professionals and Team Members
Sales
Human Resources and Training Professionals
Expand the sections below to view programs:
The Authentic Leader: Mastering Personal Leadership
This program’s main objective is to ensure that each participant identifies his or her strengths and challenges as a leader, and discovers and decides what individual next steps are needed to achieve mastery of themselves.
Assertive Communication
In this program, participants learn how to communicate in an assertive way, ensuring that tasks get done and relationships are maintained.
Building Relationships
Those in leadership roles have a need to build relationships that are based on trust and rapport. In this program, those in a leadership role become aware of the factors that contribute to positive relationships and build communication skills.
Core Leadership Skills
This program ensures new leaders have practical, usable skills for handling the day-to-day issues they will face in a position of leadership.
Crisis Capability for Managers: Confrontation Skills
In this program recognize when confrontation skills are necessary, confront broken agreements in a way that maintains and strengthens relationships of those involved and handle defensiveness.
Digital Transformation
Explore and understand the spectrum of digital transformation, experience examples of digital in other businesses and link the power of data to new possibilities and customer relationship experiences.
Doing The Tough Stuff Well
Through practical examples and real-world practices, the leader gains confidence to tackle the “tough stuff” that faces the formal and informal leader.
Emotional Intelligence
Emotional Intelligence affects how we manage behavior, navigate social complexities and make personal decisions that achieve positive results.
Executive Coaching & Alignment
In the coaching relationship, the executive and coach create specific developmental goals or identify interpersonal challenges that can be detrimental if not addressed.
From Conflict to Collaboration
In this program, use a Communication Cycle to understand the needs of others and to advocate for your own position, identify a means of resolving conflict appropriate to the situation, recognize different personal styles of handling conflict, manage the strong emotions which arise during conflict, work collaboratively to find solutions that meet the needs of all people involved and handle conflict between groups by using group problem-solving methods.
Generational Differences
Managers who recognize and adapt their management approach will be able to achieve results and maintain relationships, regardless of which generation they hail from.
Giving & Receiving Feedback
In this program, managers and employees learn how to give formal feedback, especially as part of a performance review or appraisal discussion.
GOAL & Rising Stars Program
In this program, high potentials with leadership responsibilities are facilitated through an individual growth process, allowing for reflection, skill-building and engagement.
Interaction Style Profile Overview
The Interaction Style Profile® provides insights into personal preferences for communication, decision making, working with others and being influenced.
The Inclusive Leader
In this program, leaders learn the skills needed to build an inclusive workplace—beyond just respecting differences.
Leadership Development
Explore some keys to having leadership success, including how to build trust and ways to open discussions with others about what is working and what isn’t.
Leadership Mastery
The Leadership Mastery program is a holistic skill-building program, using a hands-on, close-to-real-world business simulation, that increases managers’ and leaders’ business dealings with others inside and outside their companies.
Leadership Mastery Simulation
Experiential training serves three purposes: (1) it provides a common experience from which participants can draw conclusions and relate to what happens at work; (2) it convinces participants of the need for skills and processes that they might otherwise resist learning; and (3) it provides opportunities to apply the skills – practice opportunities that are close to real life. Our Leadership Mastery program uses a structured simulation for all these purposes; the simulation can also be embedded within other programs and modules.
Leadership Practices
In this program, leaders are introduced to the best practices each needs to make a successful transition.
Leading From A Distance
In this program, those who manage remote employees learn the basics of effective leadership as well as how to address the specific needs of employees without having daily face-to-face contact with them.
Leading in Turbulent Times
In this program, individuals are introduced to the change cycle, types of change and strategies to navigate through the complexity, using information-gathering and other tools. We also discuss enlisting others and team development in order to sharpen the skills necessary for navigating turbulent times.
Leading Through A Matrix Organization
Learn your part in a matrix, clarify roles, influence outcomes and enlist others with effective communication.
Leading Through Transformation
In this program, leaders learn how to encourage team members to take perceived risks and step forward into the unknown future—whether that’s a new organization structure or a different way of working. Leaders who use the strategies in this webinar more easily generate courage in others to rapidly change.
Making Clear Agreements
This process of dialoguing and delegating increases the likelihood of agreements being made realistically and that they will be kept.
Manager as Mentor and Coach
This program helps individuals who have the responsibility for managing, supervising or leading others develop an essential set of skills. These skills allow leaders to effectively and appropriately respond to the performance challenges which are inevitable to anyone in a position of leadership.
Management Essentials
Learn how to support leadership growth, build current leadership capabilities and encourage networking.
Management Skills for New Leaders
This program ensures new leaders have practical, usable skills for handling the day-to-day issues they will face in a position of leadership.
Managing Change & Transition
Employees and individual contributors need support in how to acknowledge the difficulty of making change and, equally as important, how to create their own motivation to embrace change. When these two audiences are aligned, companies can expect productivity, enhance working relationships and realize the return on investment they intended when initiating the change in the first place.
Masterful Coaching
In this workshop, coaching is defined as individual instruction, customized to the employee’s experience and abilities. The course will cover how to identify coaching opportunities, deliver supportive and developmental feedback, and provide individual instruction.
On-the-Job Action Learning
In this process, our skilled workshop leaders facilitate learning through the completion of an overall project, which is identified either in conjunction with the participants or pre-determined by senior leaders or other stakeholders.
Resiliency In Action: Bouncing Back From Challenges
In this program, participants learn strategies for individual wellbeing. Managers learn leadership approaches they can take that help support employees’ wellbeing.
Strategic Thinking & Planning
In this program leaders learn a simplified strategic planning process with a focus on creating a usable and workable plan that others will support for its lifespan.
Team Effectiveness with DiSC
In this program, teams learn how to recognize and use knowledge of DiSC to work more effectively with others. Participants discover different ways to adapt to styles to bring more results for the team.
The Successful Leader
In this program, leaders explore some keys to having leadership success, including how to build trust and ways to open discussions with others about what is working and what isn’t.
Wellbeing While Working From Home
In a work from home situation, it can be challenging to manage stress, activity and rest levels as work and home boundaries become blurred. This webinar packs in tips about how to break up and structure the day to improve physical and mental wellbeing.
Achieving Results with Stakeholders
In this intensive workshop, participants identify their stakeholders, plan for interaction with them and learn a model for being influential without formal authority or power.
Assertive Communication
In this program, participants learn how to communicate in an assertive way, ensuring that tasks get done and relationships are maintained.
Building Relationships
Those in leadership roles have a need to build relationships that are based on trust and rapport. In this program, those in a leadership role become aware of the factors that contribute to positive relationships and build communication skills.
Business Correspondence
Helping individuals learn to express themselves more effectively with their writing is not just about teaching people to write better, but also enables them to write with more confidence, providing practical solutions to commonplace writing situations and problems.
Creativity & Innovation
This skill-based program breaks creativity into usable and, most importantly, learnable components. All levels of contributors can implement an entire creativity process with a team or work independently to generate new ideas and solve problems.
Cross-Cultural Communication
Through this program, participants gain an understanding of the elements of culture that are always at play when interacting with others.
Digital Transformation
Explore and understand the spectrum of digital transformation, experience examples of digital in other businesses and link the power of data to new possibilities and customer relationship experiences.
Doing The Tough Stuff Well
Through practical examples and real-world practices, the leader gains confidence to tackle the “tough stuff” that faces the formal and informal leader.
Emotional Intelligence
Emotional Intelligence affects how we manage behavior, navigate social complexities and make personal decisions that achieve positive results.
Executive Communication and Influence Skills
This program addresses best practices in presenting your ideas, approaches and products to senior leaders of organizations in order to get buy-in and specific action from them.
Facilitating Successful Meetings
If effectively handled, meetings can be an opportunity to collectively solve problems, provide information, manage communication and persuade customers. Leaders who confidently facilitate successful meetings harness the one event that often has significant results riding on it, a meeting.
From Conflict to Collaboration: Conflict Resolution Strategies
All individuals within organizations experience conflict; this is not unusual. What is unusual, and very effective, is when leaders can handle this conflict in a way that encourages problem-solving and solutions in which all parties get their needed met.
Giving & Receiving Feedback
In tis program, managers and employees learn how to give formal feedback, especially as part of a performance review or appraisal discussion.
GOAL & Rising Stars Program
In this program, high potentials with leadership responsibilities are facilitated through an individual growth process, allowing for reflection, skill-building and engagement.
Indispensable Assistant
In this program, assistants learn how to ensure their skills are used to their full potential, how to get clear with those with whom they work about priorities and how to assertively and respectfully make requests of others.
Influencing for Results: Interaction Styles in Action
While there is no best style, interpersonal flexibility creates success in more effectively dealing with employees, peers and customers. Use this program to learn how.
Influencing Work Relationships
Use this program to learn how to uncover the core skills necessary to communicate clearly, set expectations, deal with individuals who have different preferences than ours and handle the inevitable conflicts that arise when talented individuals work with one another.
Leading In Turbulent Times
Leadership is needed for problems that do not have easy answers. Individuals will be introduced to the change cycle, types of change and strategies to navigate through the complexity, using information-gathering and other tools in this program.
Leading Through Transformation
In this program, leaders learn how to encourage team members to take perceived risks and step forward into the unknown future, whether that’s a new organization structure or a different way of working.
Making Clear Agreements
This process of dialoging and delegating increases the likelihood of agreements being made realistically and that they will be kept.
Management Essentials
Learn how to support leadership growth, build current leadership capabilities and encourage networking.
Organizational Savvy
Based upon the book, Survival of the Savvy by Rick Brandon and Marty Seldman, this program gives participants a more positive attitude toward politics and increases their influence and impact.
Powerful Presentations Skills
Top-notch presentation skills allow you to have confidence regardless of the presentation setting and, most importantly, to ensure you inform and persuade in a way that guarantees your audience is receiving the message you intend to send.
Professional Presence
This program focuses on creating a forum for individuals in the workplace to evaluate their communication skills, their use of communication media and their assertiveness.
Resiliency In Action: Bouncing Back From Challenges
In this program, participants learn strategies for individual wellbeing and managers learn leadership approaches they can take that help support employees’ wellbeing.
Self-Management and the Use of Time
In this program participants look at how they can create a balance in their life between the constant demands of their job, their families and their personal needs.
Skillful Communication
Without using effective listening skills, leaders may waste time solving surface issues instead of true problems and may miss customer cues of dissatisfaction or opportunities for increased sales.
Successful Decision Making
Through a process-oriented decision making system, leaders increase their chance of making the most appropriate decision for the business, as well as reducing the risk of poor decision making, as well as this program assists managers in determining when others should be involved with decisions to be made and when to make them independently.
Team 360 Debriefing Workshop
In this program team members use the Team Performance Profile to analyze and guide discussions about how to maintain and improve the way in which the team is working.
Team Communication Skills
The teams that achieve their goals and tasks are those that are able to communicate openly and specifically. This communication allows the team to handle both the human and task aspects of their undertakings.
Team Effectiveness with DiSC
In this program, teams learn how to recognize and use knowledge of DiSC to work more effectively with others. Participants discover different ways to adapt to styles to bring more results for the team.
Teaming During Change Simulation
Learn how team members become aware of the dynamics of working in a team during change and how best to support one another.
Wellbeing While Working From Home
The goal of this program is to encourage individuals to take responsibility for and action to increase their levels of wellbeing so that they are most productive.
Working From A Distance
In this program, those who are remote employees learn the basics of working remotely as well as how to address the specific needs of colleagues without having daily face-to-face contact with them.
Consultative Selling Skills
The image sales professionals project, as well as the way in which they engage customers and assist in solving problems, is often the only image customers have of your company. This program will cover the skills necessary to engage customers and assist in solving problems.
Customer-Centered Negotiation
The process of negotiation is actually simple and very learnable resulting in easier negotiations that maintain the value of the sale and confidence of the salesperson.
Executive Communication and Influence Skills
This program addresses best practices in presenting your ideas, approaches and products to senior leaders of organizations in order to get buy-in and specific action from them.
Influencing for Results: Interaction Styles in Action
While there is no best style, interpersonal flexibility creates success in more effectively dealing with employees, peers and customers. Use this program to learn how.
Organizational Savvy
Based upon the book, Survival of the Savvy by Rick Brandon and Marty Seldman, this program gives participants a more positive attitude toward politics and increases their influence and impact.
Powerful Presentation Skills
Top-notch presentation skills allow you to have confidence regardless of the presentation setting and, most importantly, to ensure you inform and persuade in a way that guarantees your audience is receiving the message you intend to send.
Professional Presence
This program focuses on creating a forum for individuals in the workplace to evaluate their communication skills, their use of communication media and their assertiveness.
Sales Call Simulation
Sales Managers and Executives face the challenge of ensuring that their Sales Representatives use a proven sales process. PPS International Limited has developed an approach to sales call assessment and feedback in this program.
Service Excellence
When employees have the skills to handle the customer demands and complaints, both your organization and the employee benefit by reducing personal stress and solving problems more efficiently.
Territory Development
The transition from top salesperson to sales manager means planning how the business will grow and developing programs to achieve financial success.
Conducting Appraisal Meetings
In this program, you will learn various techniques to gather data and create recommendations based upon subjective and objective information available in your organization.
Conducting Needs Assessments
Regardless of the frequency of the performance review, the form used by your company or the input received from employees, this program will ensure that managers can effectively conduct fair, legal and productive appraisal meetings in a way that motivates employees!
Developing People Talent Simulation
In this simulation with robust debrief, supervisors and managers learn that they are major influencers as to whether or not the talent of the organization is retained and productive.
Documenting Performance
In this simple, easy-to-follow terms, this program shows managers a formula and system to collect and document performance in specific, behavioral terms.
Emotional Intelligence
Emotional Intelligence affects how we manage behavior, navigate social complexities and make personal decisions that achieve positive results.
Executive Communication and Influence Skills
This program addresses best practices in presenting your ideas, approaches and products to senior leaders of organizations in order to get buy-in and specific action from them.
Hiring the Best
This program ensures leaders spend their selection resources wisely and ultimately reduce the risk associated with making a hiring choice.
On-the-Job Action Learning
Action Learning allows individuals to use real-life content to improve their skills and outcomes. In this process, our skilled workshop leaders facilitate learning through the completion of an overall project, which is identified either in conjunction with the participants or pre-determined by senior leaders or other stakeholders.
Organizational Savvy
Based upon the book, Survival of the Savvy by Rick Brandon and Marty Seldman, this program gives participants a more positive attitude toward politics and increases their influence and impact.
Respect First: Workplace Harassment Prevention
Respect First provides clear-cut ways for dealing with a problem that is often anything but clear cut. This program will better prepare you for the task of preventing and resolving workplace harassment incidents in your work area.
Strategic HR Management Skills
In this program, HR Professionals learn how to be consultants to their organizations, using HR knowledge and best practices to life the performance of people in their businesses.
Trainer Mastery