The Skillful Leader

Individuals who have the responsibility for managing, supervising, or leading others need an essential set of skills. These skills allow leaders to effectively and appropriately respond to the performance challenges which are inevitable to anyone in a position of leadership. Not only are these skills invaluable in leading others, they allow leaders to harness important energy necessary in dealing with customers and achieve high organizational standards. When an individual has these core skills, he or she is able to communicate well with employees, peers, superiors, vendors and customers. 

Your employees may need these skills if:

• Communication between leaders and employees is strained and breaks down frequently.
• Individual expectations and standards are unclear.
• Problem solving occurs by a select group of people and buy-in to solutions is low.
• Effective performance goes unnoticed and ineffective performance is not addressed.
• Conflict and disagreement are roadblocks to achieving individual and organizational goals.
• Problem-solving occurs by a select group of people and buy-in to solutions is low.

Program Outcomes:

• Use listening skills to clearly define the layers of any problem and to build trust and rapport.
• Express what procedures or policies are needed by others to achieve quality results
• Use feedback from your manager, peers and direct reports to improve leadership.
• Manage performance discussions that both maintain the relationship and ensure tasks are done.
• Collaboratively find solutions that meet the needs of all people involved.

Logistics:

• Four-day program
• Two trainers

Explore Leadership Training Programs

• The Authentic Leader: Mastering Personal Leadership
• Coaching for Motivation
• Core Leadership Skills
• Crisis Capability for Managers: Confrontation Skills
• Executive Excellence
• The Inclusive Leader
• Leadership Mastery
• Leadership Mastery Simulation
• Leadership Practices
• Leading from a Distance
• Leading in Turbulent Times
• Listening to Empower
• Manager as Mentor and Coach
• Motivating People: Performance Feedback
• The Purposeful Leader
• The Skillful Leader